Story

Our Story

The founders of HiHR had a simple plan in mind when they launched the company in 2009—provide custom HR solutions based on what’s best for the client. A basic concept, but very different from the traditional “one size fits all” approach commonly used in the industry. This meant rewriting the rules and offering choices–not just the typical “bundled” package of services. When other HR firms held fast to an “all or nothing” model, HiHR became a leader in Hawaii by listening to clients, responding to their needs, and offering flexible HR services.  In order to meet the evolving and sometimes complicated needs of our clients, we continue to innovate new services and delivery options, helping our clients compete and succeed in a challenging marketplace. Today, HiHR is one of Hawaii’s top resources for custom workforce management solutions known for exceptional service, reliability, and personal attention.

Experience

A partnership with HiHR provides your organization access to one of the largest HR firms in Hawaii—an experienced team of human resource professionals specializing in a variety of fields, all possessing industry-specific knowledge and certifications that set us apart from the competition.

90% of our HR Professionals are PHR/SPHR Certified Professionals or hold their professional SHRM certification.

The experience we bring to the table spans all areas of HR and workforce management including payroll, payroll tax compliance, benefit administration, employee relations, accounting, recruitment, safety and risk management, retirement, and training & development. Because HR and business needs are continually changing, we built an adaptive and agile company with a team of experienced professionals fluent in helping our clients manage change. While we are proud to boast about our team’s many accomplishments and years of experience, we understand a successful partnership requires you have the access and support when and where you need it.  That’s why all of our teams go through extensive customer service training, making us the friendliest company in the business.

Our experience in the industry teaches us that service and customization are important and it’s one of the major reasons clients come to us. This is where our service model truly sets us apart: we provide your company with more options for support and service–an HiHR advantage and something you’re unlikely to find anywhere else in our industry.

The Executive Team

  • Harry Byerly - President

    As HiHR's president, Harry is responsible for HiHR's day-to-day-operations, as well as leading the company’s client development and service strategy. Harry is passionate about building trusted partnerships with HiHR's valued clients and vendors. He is dedicated to and involved with ensuring the highest level of service at every touch point of the company. Harry brings with him more than 14 years of management, recruitment, marketing, and customer service experience. Harry’s breadth of experience complements his steadfast personal and professional tenacity, providing clients ... Read more
  • Trisha Nomura - Chief Operating Officer

    As the Chief Operating Officer, Trisha helms all operations at HiHR including HiHR's payroll and benefit administration services as well as the company's internal audit function, 401(k) compliance, and health care initiatives. Trisha brings over 13 years of experience in operations, financial management, accounting, and professional services to her role. During her career, she has worked as an auditor at PricewaterhouseCoopers, as Director of Accounting at Young Brothers, Ltd., and as Operations Manager at Grant Thornton, LLP. Most recently, Trisha was one of the foundin... Read more
  • Kalani Morse - Corporate Counsel & VP of HR

    As Corporate Counsel and V.P. of Human Resources for HiHR, Kalani brings years of litigation, business, and compliance experience to the team. An experienced corporate defense attorney, Kalani has advised and defended organizations large and small: litigating civil actions in state and federal courts, defending wrongful termination, harassment, reasonable accommodation, breach of contract, and other employment and litigation claims. He has also defended and advised employers facing administrative charges, wage and hour audits, labor elections, union grievances and arbitratio... Read more
  • John DeMarco - Vice President of Sales

    John ‘JD’ DeMarco leads the business development management team and oversees all new business development, community relations, and company networking opportunities. He offers eighteen years of management experience most recently working for Jamba Hawaii as the Director of Operations before joining the team at HiHR. His positive energy is contagious, and his intricate knowledge of both the clients' needs and their business requirements make him a vital member of the HiGroup team. JD is an avid paddler and when he’s not out meeting clients you can find him hiking and enjoying beach activities with his family.
  • Scott Pliszka - Director of Information Technology

    As Director of IT, Scott is tasked with overseeing all aspects of IT services for internal and client facing systems, including identifying and implementing technology and strategic solutions across multiple divisions, providing vision, and leadership for IT operations.  He has spent the past decade in various IT leadership roles in Hawaii in a variety of industries ranging from labor unions, healthcare and higher education.  Most recently Scott was tasked as the Project Manager of IT on Hawaii Pacific University’s revitalization project of Aloha Tower.  Scott holds multipl... Read more
  • Bernie Delos Santos - Director of Branch Services - Maui

    As manager of HiHR’s Maui office, Bernie brings her depth of experience and the award-winning service that HiHR is known for to all of our clientele in Kahului, Wailuku, and all points in between. Bernie and the Maui staff are dedicated to providing top-notch service to Hawaii companies throughout the islands and the community they support. With an HR career stretching back fifteen years and experience in fields as diverse as realty, wedding planning, travel, and employment, Bernie’s background in directing and managing HR companies throughout the Hawaiian islands is an invaluable asset to HiHR and all of our clients.

Staff

Our people--the thought leaders, the experts, the “doers” helping our clients manage all of the day-to-day operations and prepare for the road ahead.

  • Lorence Alacar

    Senior Applications Administrator
  • Knight Amisone

    Benefits Accountant
  • Jaymie Anderson

    Workers' Compensation Claims Administrator
  • Laura Arnett

    Accounting Specialist
  • Rosalyn Bantolina, PHR, SHRM-CP

    Director of Talent
  • Kristina Basso

    HR Assistant
  • Sheina Baybayan

    HR Assistant
  • Kathy Bell

    Business Development Manager
  • Hannah Brandon

    Client Relations Manager
  • Jennifer Borja-Johnson

    Client Relations Manager
  • Jenny Brizuela

    Senior Benefits Specialist
  • Monique Burton-Lagon

    Office Manager & Client Concierge
  • Jennifer Cameros

    Associate HR Consultant
  • Myrna Cariaga

    Healthcare Insurance Consultant
  • Marissa Catalano

    Benefits Specialist
  • Jordan Cripps

    Client Relations Manager
  • Tom Cummiskey

    Payroll Supervisor
  • Jenell Daniels

    HR Manager
  • Leanna Debnam

    Benefits Specialist
  • Alexandra Foster

    Marketing Assistant
  • Jared Furusho

    Senior Business Development Manager
  • Sharla (Tang) Gogue

    HR Services Supervisor
  • Chris Gomes, SPHR, SHRM-SCP

    Director of HR Consulting
  • Emily Green

    Accounting Specialist
  • Sheeree Himmelman

    Sales Support Manager
  • Sheri Iseri

    401(k) Compliance Administrator
  • Amie Kamthamala

    Implementation Consultant
  • Sachi Kimura Klancnik, Ph.D.

    Director of HR Strategy
  • Roy Laciste

    Payroll Supervisor
  • Brian Lass

    Service Desk Support Analyst
  • Travis Lawrence

    Client Solutions Consultant
  • Aura-Ann Lee

    Director of Benefits
  • Janelle Leong

    Associate Corporate Counsel & HR Consultant
  • Xiao Min Li

    Senior Payroll Specialist
  • Lina Lombardo

    Implementation Consultant
  • Gia Macabeo-Spahn

    Benefits Eligibility Assistant
  • Paris Macabeo-Spahn

    Sr. Implementation Consultant
  • Paul Martin

    Implementation Manager
  • David McKale, PHR, SHRM-SCP

    Director of Risk Services
  • Anson Miao

    Implementation Specialist
  • Lindsey Monroe

    Client Engagement Specialist
  • Joe Muldowney

    Operations & Systems Manager
  • Bhawna Mundotia

    Project Manager
  • Kati Nakano

    Director of Payroll
  • Ryan Nomi

    Business Development Manager
  • Melanie Ogino

    Payroll Support
  • Myeron Penaredondo

    Payroll Specialist
  • Robert Reantaso

    Senior Accounting Specialist
  • Tawney Sablan

    Business Development Manager
  • Jennifer Sanchez

    Client Concierge
  • Kellie Schmidtke

    Director of Communications & Client Engagement
  • Shari Shiraki

    Payroll Specialist
  • Beverley Simonton

    Payroll Specialist
  • Alika Simpson

    Assistant Director of Benefits
  • Tana Staub

    Executive Assistant
  • Marie Tabios

    Senior Client Relations Consultant
  • Wayne Takabayashi

    Database Specialist
  • Michele Tang

    Accounting Supervisor
  • Shanna Tashiro

    Benefits Specialist
  • Cheryl Tarape

    Human Resources & Payroll Administrator
  • Guy Tanioka

    Business Development Manager
  • Adam Warren

    Internal Auditor
  • Jerry Woolsey

    Payroll/HiTime Assistant
  • Sharon Watari

    Payroll Manager/HR Generalist
  • Christina Wong

    Assistant Director of Payroll
  • Weston Yap

    Business Development Manager

Request a Proposal

HiHR would be pleased to meet with you to discuss how our HR solutions could support your business needs.

Oahu ( Headquarters )

745 Fort Street
Penthouse
Honolulu, HI 96813
Phone 808.695.2222

Kauai

2970 Kele Street
Suite 213
Lihue, HI 96766
Phone 808.482.3901

Maui, Kahului

285 W Ka'ahumanu Ave, #210
Kahului, HI 96732
Phone 808.856.4000

Maui, Lahaina

991 Limahana Place
Suite G4
Lahaina, HI 96761
Phone 808.856.7545

Hawaii Island

73-4976 Kamanu Street
Suite 201
Kailua-Kona, HI 96740
Phone 808.329.6343